30-day guarantee

30-DAY GUARANTEE – FITNESS360™

At Fitness360™ , we believe that good equipment should inspire confidence from the very first use. Every product we design reflects our commitment to quality, performance, and customer satisfaction. That's why we offer two forms of warranty that are clear, simple, and transparent.

Delivery guarantee – 30 days

At Fitness360™, punctuality is one of our core values. If you don't receive your order within 30 days of shipment , you are automatically eligible for a full refund .
We monitor each shipment carefully, but if a logistical incident occurs, we take full responsibility to ensure your complete peace of mind.

Satisfaction guaranteed – 14 days after receipt

If a product doesn't meet your expectations, you have 14 days after receipt to request a return or exchange. Our team is here to support you every step of the way to ensure a smooth and respectful experience.

Eligibility requirements:
The item must be in its original condition , unworn, unused, with its original tags and packaging . Proof of purchase (order number or receipt) is required to validate the request. Once the item's condition has been verified, we will proceed with a replacement or refund, according to your preference.

Return or refund process

To initiate a request, contact our team via the Contact page , by email or on our official networks.
Our customer service team will analyze your request and respond promptly with return instructions. Every case is handled with care, rigor, and respect, because your trust is at the heart of our mission.

Our commitment to you

At Fitness360™, the guarantee is not a formality, but a promise.
We are committed to providing an honest, seamless and secure shopping experience, reflecting the discipline and consistency you bring to your training.